I'll be transparent in that I am a casual employee of GSP, but my review is more towards the workplace quality and the effect it has on morale and the overall quality of the product and customer experience. GSP is hands down the most ethical, most supportive, and most caring team I've ever worked for and with. Management cares individually about each employee and meets often to discuss ways to upskill, get better work/life balance, and overall increase your satisfaction in the work you're doing. They place zero pressure on customer call times, preferring us to give the best customer service and resolving any and all issues, however long it takes us. Due to this, the morale within the team at GSP is insanely high, all the time. The overflow from this is that the quality of customer service, the attention to detail in completing orders, and the response to resolving issues or making minor or major corrections to programming devices to suit the customer's personal preferences is unmatched. Brody (General Manager) also nitpicks constantly at any and all features of GSP's devices that could be improved. It's so easy to recommend products to people because every one of them are as reliable as we can possibly make them. GSP custom programs every single device to your preference, and if any adjustments need to be made, call in, and we will do it there for you over the phone. If you're looking for a duress alarm, a simplified mobile phone for an elderly, disabled, low mobility, or remote relative, GSP is absolutely the go. Small family businesses with that high customer satisfaction guarantee is where it's at 💪🏽

We purchased a Guardian Saftey Pendant for my 90 year old Mum after the recent passing of our Father. Very pleased to say that the product and service provided was and is to a high standard. I would not have any hesitation in recomending the company and or the product Barry Elliott

Guardian are a local Perth company who understand the needs and challenges faced by older persons who want to live independently. I chose the Lingo pendant and it is great!

It is amazing Just press SOS button and it will call your emergency contact numbers you don't need to remember them when you can't once you set the contacts in the pendent

Although I have'nt had to use my device yet it has tested OK both accidently and intentionally. I feel at ease now that I have it. Thank you.

The Guardian Pendant gives me peace on mind that if an accident was to occur that help is only a press of the button away. So far everything to very good.

Within our family we have 4 Guardian Safety Watches & have done for over 12 months. The emergency fall detection alert calls & direct ability to talk with them through the device has proven priceless already. This protection and piece of mind gives us all confidence to maintain their independance & avoid moving from the homes they love. All our interactions with the Guardian team have been caring, personal & professional, even engaging with our plan provider & prioritising setup for an emergency device replacement. If you have loved ones living independantly, speak with the team about how they can help!

Recently purchased a medifone. Haven't had to use it yet thank goodness but it tested fine when we did that. Service was excellent and timely. I would recommend you to anyone in the market for one of these style pendants.

I purchased a Medi Alert for my 86 year old mum a couple of years ago. She lives alone on a small rural property. Mum has had to use her Medi Alert on two occasions. She was able to quickly contact me and get the medical assistance she required. I would highly recommend the Medi Alert, as well as the support and service provided by Guardian Safety Pendants. Great technology providing peace of mind for my mum and those who love and support her. Thank you.